How Can I Opt Out of Receiving Further Communications?
How to Be Removed from a Paper Catalog Mailing List
You can contact us by mail, phone or email at the relevant address or phone number listed above for the specific brand from whom you wish to stop receiving paper catalogs. Please make sure to provide us with your exact name and address or the mailing label from your catalog so that we can identify you correctly. We will make every effort to implement any choice you make as soon as possible, but you should allow approximately 3 months for mailing change requests to be fully implemented. Any mailings that you may receive during this period do not reflect your subscription status, and we ask that you please disregard them.
How to Unsubscribe from an E-Mail Marketing List
To be removed from any one of the Emailing lists below, please click on the relevant link to be taken to the proper unsubscribe page:
You will be removed from receiving future e-mail solicitations, from the specific brand from which you unsubscribed, apart from those that have already been processed before this request was received. When making the request please provide the exact email address you which to exclude from our promotions. Please know that it may take up to 7 days to remove you from our e-mailing solicitation lists. If you choose to be removed from our e-mailing solicitation lists you will still continue to receive order and confirmation emails as well as emails relating to your other transactions.
Are Chadwicks and metrostyle Credit Cards Available?
Yes. You can apply for a Chadwicks or metrostyle credit card account or Visa Card accounts issued by World Financial Network National Bank to receive special offers and participate in exclusive brand benefits. When you apply for one of these credit cards online, you provide your financial and personal information needed to process your application
Do Chadwicks and metrostyle Send Unsolicited Promotional Emails?
If you have supplied us your e-mail address, we may use your e-mail address to communicate with you updates to the status of your order. We may also send you e-mails regarding special sales, exclusive offers, and other valuable promotions. does not share or sell email addresses or any other personal information.
To remove your name from any e-mail offer list at any time, click here.
You may also use the unsubscribe link in any of our marketing e-mails you receive, or contact our Customer Service Center. Your choice to opt-in or opt-out of promotional e-mails will not affect the order status and registration service. We may offer from time to time referral programs that permit you to submit information about other persons (each, a "Referred Person"), including, without limitation, email addresses, names, street addresses and other contact information so that they may receive information and/or promotional offers. We will use and store any such information that we collect from you about a Referred Person only to the extent necessary to carry out your request, and we will not use any such information for any other purpose unless the Referred Person consents to the use for such other purpose. We do not rent, sell or exchange your e-mail address with third parties to send you unsolicited e-mail offers.
How is the Information Collected Safeguarded?
We protect against unauthorized disclosures by limiting access only to those of our employees who need the information to do their jobs. Chadwicks and metrostyle employees are trained about their responsibility to protect our customers' privacy. We limit the information we provide to outside companies to only the information we believe is appropriate to enable them to carry out their responsibilities under our contracts or to offer you products and services we think might be of interest to you. We contractually require that the information provided be used only for the specifically authorized purpose and that its confidentiality be maintained.
Is My Online Transaction Secure?
Yes. It is very secure. The use of the latest cutting edge technology ensures that your shopping experience will be safe and secure. We encrypt your personal information, including your name, address, and credit card number when transmitting over the Internet using Secure Socket Layer (SSL) security software. We constantly update our security procedures and enhance our site to meet the very latest encryption standards. We retain a third party security firm to audit our procedures to ensure compliance with these standards. All of your sensitive information is scrambled before, during and after your order is placed on our site.
You may notice an unbroken key or a closed lock at the bottom of the page when you enter our "check-out" page. This means that your browser has opened a secure connection with our site! You can also check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https."
PLEASE NOTE THAT NORMAL E-MAIL (SUCH AS USING "CONTACT US" OR YOUR HOME E-MAIL) IS NOT ENCRYPTED AND THUS IS NOT A SECURE MEANS FOR TRANSMITTING CREDIT CARD INFORMATION OR ANY PERSONAL INFORMATION YOU WISH TO KEEP PRIVATE AND SECURE.
Do Chadwicks and metrostyle Aggregate Information?
Yes. Chadwicks and metrostyle collect non-personal information about how users navigate through our websites. This statistical information is gathered in order to improve the sites. This information may be shared with Chadwicks and metrostyle affiliates or other outside companies. This aggregated statistical and navigational information does not include individual names, personal data or account information, so it does not identify you or any other customer.
What is the Policy With Respect To Data Collection From Children?
We take care to protect the privacy and safety of children. Our web sites are not directed or targeted to children under the age of 13 and we do not knowingly collect any personal information from children under the age of 13 on our websites. We do not permit anyone under the age of 13 to register with us. If you are under the age of 13, you are welcome to browse our websites. However, you are not permitted to use any features of our site that require the collection of any personally identifiable information. If we learn that we have obtained personal information from a child under the age of 13, we will use reasonable efforts to immediately delete that data from our records.
Chadwicks.com and metrostyle.com occasionally provide links to other non-affiliated we sites to enhance your shopping experience. These other web sites operate independently from Chadwicks.com and metrostyle.com and will have their own privacy and security policies. We strongly encourage you to review these policies at any web site you visit. Chadwicks.com and metrostyle.com do not take responsibility for such non-affiliated web sites.